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Hands comparing detached lock cylinders beside loose keys on a workbench. — Broken Key Extraction, Toronto

Emergency Lockouts · Toronto

Broken Key Extraction

You were locking up on the way out when the key broke in the lock. Now the door is unlocked, a piece of key is jammed in the cylinder, and you were already running late for work.

Call now · open 24/7(289) 804-8591

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In plain words

What you have when the locksmith leaves matters as much as what was removed. The fragment is out and shown to you. The cylinder has been cleaned of grit, its pins and springs checked, and dressed with the lubricant its maker specifies. A new key has been cut from the key code or by reading the cuts on the two halves with a gauge, not copied from a worn original, and tested from both sides with the door open and closed. If the key broke because the lock was on its way out, a rekey or a replacement cylinder is offered as its own decision, explained first.

Sound familiar?

In the parking lot your car key snapped in the driver's door. You are holding the plastic head with the buttons on it, the metal blade is inside the lock, and the spare is on a hook at home.

How the visit goes

Broken Key Extraction · Toronto

How the visit goes

Technician kneeling with a yellow cordless drill at the latch plate of a black door, a tool bag on the porch.
  1. 1

    The half in your hand

    The bow and stub you are holding are worth a look before anything else. The cuts on it identify the key blank and give most of the bitting, so a replacement can be read straight from it and the fragment once they are side by side. Its condition tells a story too: thinning at the cuts, a slight bend, a crack line or a shiny worn tip all say the key was near the end of its life. The locksmith also asks about spares. A crisp spare, or the key code tag that came with the lock, is a better pattern for the new key than any worn copy.

  2. 2

    Thawing first on a frozen lock

    A cylinder that broke a key because it was frozen needs the ice dealt with before the fragment will move. The locksmith works lock de-icer into the keyway, or holds gentle heat near the cylinder, until the ice inside liquefies and the plug loosens. Boiling water from the kettle stays indoors: it refreezes inside the keyway and can split a cold cylinder. With the plug free and at rest, the extraction proceeds as normal. Afterwards the cylinder is dried thoroughly and given a water-repelling dry lubricant rather than one that traps moisture, so the same morning is far less likely to repeat.

  3. 3

    A lock that turns like it should

    The visit closes with the lock proving itself. The new key goes in fully, turns through its full travel and comes out without a catch, from both sides, first with the door swung open, then with it shut against the strike. The bolt is watched seating fully in its pocket. You are shown the fragment that came out and told what condition the cylinder was in. Anything the locksmith noticed, a strike screw backing out or a hinge that has dropped, is pointed out so it is not a surprise later. The door is locked with your own new key as the last act of the visit.

In the van

  • Tension tool for resetting the plug
  • Plug follower and cap tool
  • Fine-jawed extractor pliers
  • Key gauge and decoder
  • Hook key extractors

What affects the quote

  1. 1

    Vehicle key electronics

    Fitting a new blade to a chip head, or moving the chip and remote into a new shell, is separate from the extraction and quoted as such, as is any ignition check.

  2. 2

    How the new key is made

    Cutting from a key code or a crisp spare, decoding the two halves with a gauge, or cutting a restricted blank from system records each take different time and stock.

  3. 3

    Drilling and a replacement cylinder

    On the rare occasion a cylinder must be sacrificed, the price includes the new cylinder or complete deadbolt plus fitting it, and that is agreed with you before the drill is picked up.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(289) 804-8591

Broken Key Extraction: questions

Advice · (289) 804-8591

My key has a chip in it. Does that survive the break?

Usually yes. The transponder chip and the remote electronics live in the plastic head, and the head is the part that stays in your hand when the blade snaps. Once the blade is extracted, a new blade of the right profile is cut and fitted to the old head, so the vehicle continues to recognize the chip without reprogramming. Only a cracked or soaked head needs the electronics moved to a new shell.

Why do keys break more in winter?

A daytime thaw sends meltwater into the keyway, and overnight it freezes with the plug held solid. The key goes in, meets resistance, and the natural reaction is to turn harder. Brass gives before ice does, especially at a deep cut that has thinned over years. Cold also stiffens old grease in the cylinder. De-icer, gentle warmth and a dry lubricant break the pattern.

It broke while I was locking up and now the door is open. What should I do?

Stay with the door if you can, or ask a neighbour to keep an eye on it, and call. When the locksmith arrives the fragment is removed and securing the door comes ahead of everything else, so you can leave. If the cylinder needs more than a clean, a replacement goes on during that visit rather than leaving the door on a latch overnight.

Toronto, Ontario

Toronto information

Town
Toronto, Ontario
In business
22 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

58%

Older homes. About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.

Basement and side entries on older homes were often fitted long after the house was built, with whatever lock was on hand. Bringing those doors up to the standard of the front entry, and onto the same key, is a common and satisfying job.

23%

Single-detached houses make up about 23% of homes in Toronto (2021 Census).

Landlords and property managers dominate in attached housing, and they want keys organised. A locksmith sets up master systems so a manager carries one key while each tenant's key opens only their own door.

Source: Statistics Canada, 2021 Census of Population

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Request a visit

You were locking up on the way out when the key broke in the lock.

Call now · open 24/7(289) 804-8591
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 22 years in business